- All orders are usually fulfilled within 2-7 business days.
- International orders may experience longer wait times.
- Payments are usually processed within 1-2 business days once payment is confirmed.
- Please note that all delivery times are our estimated delivery times and deliveries are subject to experiencing longer wait times due to post delays and/or increased demand for our piece's
- During promotional periods and/or holidays our delivery dates may be extended in delivery days.
- Depending on where we are shipping your package, we may contact you notifying you that it will need to be signed for upon receipt. If no one is available to accept and sign for the parcel at the delivery address the courier will leave a card to advise of attempted delivery.
- To ensure the secure delivery of your order, Effra does not ship orders to the post office boxes. Effra does not accept post office box addresses for your billing needs.
MADE TO ORDER & PRE-ORDER ITEMS
- All made to order items may be subject to longer wait times.
- All made to order pieces usually take 10-15 business days but may be subject to longer wait times.
- There are no returns for Made to Order Pieces
- During promotional periods and/or holidays, our delivery dates may be extended in delivery days.
UNITED STATES ORDERS
- Currently, we accept online orders to addresses within the United States.
- Please note that we do not accept online orders to P.O. Boxes.
- Currently, we are only able to accept international online orders pending customs clearance to shipping addresses within the countries listed below. Please note that we do not currently ship orders to P.O. Boxes.
- Orders are paid in USD and the exchange rate will be calculated at the time of purchase. We are not able to offer any adjustments for exchange rates.
- •China • Cyprus • Czech Republic • Norway • Croatia • Denmark •Australia • Japan • Poland • Portugal • Finland • Slovak Republic • Hungary • Slovenia • The Netherlands • Ireland • Israel • Switzerland • Sweden • Latvia • Austria • Lithuania • United Kingdom
It is the customer's responsibility to adhere to their local tax regulations. Orders placed from countries outside the US may be subject to VAT, import duties and/or taxes, which are levied once the package reaches you. Effra ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the US and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.